CeX Careers 2026 | Sales Assistant & Warehouse Jobs

As the UK’s pioneering and largest specialist retailer for consumer technology, entertainment, and video gaming, CeX (Complete Entertainment Exchange) offers a uniquely vibrant career for enthusiasts and commercial minds alike. Exploring CeX careers means joining a disruptive, high-street staple built on a circular economy model of buying, selling, and exchanging pre-owned tech. In 2026, Working at CeX presents a dynamic opportunity to be at the forefront of the sustainable tech movement, combining retail expertise with specialist technical knowledge in a fast-paced, community-driven environment. With consistent hiring at CeX across its extensive network of over 450 UK stores, from major city centres to local high streets, as well as at its Head Office and centralised Warehouse, the company is seeking passionate individuals for a wide range of CeX jobs. Whether you are a tech guru, a gaming aficionado, a sales-driven retailer, or an operations specialist, a role here allows you to monetise your passion, develop valuable technical and commercial skills, and grow within a company that champions internal talent.

The unique trade-in business model ensures every role is engaging and varied. You could be testing and grading the latest smartphones, building expert product knowledge to advise customers, managing store trading performance, or ensuring the smooth operation of the national logistics network that powers the exchange system. The company’s continued growth, both in-store and online, alongside the increasing consumer demand for sustainable tech solutions, makes 2026 an exciting time to build a career at CeX. You’ll be part of a team that values deep product knowledge, provides genuine customer service, and thrives in a non-corporate, enthusiast-led culture.

CeX Careers UK | Latest Webuy Careers 2026

A Brief Overview of CeX

Founded in 1992 by entrepreneur Robert Dudani, CeX revolutionised the retail landscape by creating a trusted marketplace for pre-owned technology. Its core purpose is to give customers amazing value by making technology and entertainment affordable and sustainable. The company’s core values are deeply embedded in its trading ethos: expertise, trust, value, and sustainability. CeX’s industry reputation is built on its robust testing and grading system (from ‘A’ to ‘F’), its vast and ever-changing inventory, and its position as a community hub for gamers and tech lovers. It stands apart as a destination rather than just a shop, where selling to the company is as common as buying.

The company’s culture is knowledgeable, entrepreneurial, and team-focused. Its commitment to innovation is seen in its evolving e-commerce platform, its proprietary back-office systems for stock management and pricing, and its adaptation to new tech trends. Investment in training is intensive and continuous, with comprehensive induction programmes covering everything from hardware testing and software diagnostics to sales techniques and compliance. This ensures every team member becomes a product expert. Every interaction is guided by a dedication to customer satisfaction through expert advice and fair, transparent transactions—building trust whether a customer is trading in an old laptop or hunting for a rare game. Working at CeX means turning a personal interest into professional expertise within a commercially sharp, non-traditional retail setting.

Qualifications and Abilities

Success in CeX is fundamentally driven by a passion for technology, strong commercial acumen, and exceptional customer interaction skills. Formal qualifications are often less critical than demonstrable knowledge and attitude. The hiring requirements at CeX are designed to find individuals who are both enthusiasts and astute retailers.

• Sales Assistant & Store Roles:No specific degrees required. Essential attributes include a strong passion for technology/gaming, excellent face-to-face communication skills, numerical accuracy for pricing, and a willingness to learn detailed testing procedures. Retail experience is a bonus.
• Store Management & Supervisor Roles:Proven experience in retail management or supervision is key, coupled with a strong commercial understanding of P&L, stock control, and team leadership. A deep, inherent knowledge of CeX’s product range and trading model is crucial and often leads to internal promotion.
• Warehouse & Testing Roles (Grade Tech):Meticulous attention to detail, technical aptitude for diagnosing hardware/software issues, and the ability to work efficiently to standardised testing protocols are essential. A methodical and quality-focused approach is paramount.
• Head Office Roles (IT, Marketing, Finance):For specialist functions, relevant degrees or professional experience in areas like software development, digital marketing, or finance are typically necessary.
• Key Skills:Expert product knowledge, negotiation and sales ability, diagnostic problem-solving, integrity in handling high-value goods, teamwork, and a resilient, customer-focused attitude are fundamental skills for CeX jobs.

Good Salary and Benefits

CeX employee benefits are competitive within the specialist retail sector and include unique perks that resonate with the product-focused team. The working perks at CeX reward performance, knowledge, and loyalty.

• Competitive Salary & Commission: Attractive base pay, with many store roles including uncapped individual and store-based commission/bonus schemes, directly linking earnings to performance.
• Generous Employee Discount: A highly valued discount on the vast range of products, allowing staff to build their own tech collections at a significant saving.
• Performance Bonuses: Opportunities for additional bonuses based on store trading performance and individual targets.
• Pension Scheme: A workplace pension scheme.
• Career Progression: An outstanding culture of promoting from within. The vast majority of Store Managers, Area Managers, and Head Office staff began their careers on the shop floor.
• Comprehensive Training: Extensive paid training to become a product and testing expert, with ongoing development for management.
• Holiday Entitlement: Paid annual leave.

What is the Process for Applying for CeX Careers?

The application process for CeX vacancies is direct and often store-led, focusing on personality and passion. To successfully apply for CeX jobs, demonstrating your knowledge and enthusiasm is key.

1. Find a Local Store Vacancy:Visit the official CeX Careers website or, most effectively, visit your local store in person. Stores often advertise vacancies in the window and welcome direct inquiries.
2. Prepare to Demonstrate Knowledge:Be ready to talk about your personal interest in tech/gaming. Familiarise yourself with CeX’s grading system and current product trends.
3. Apply In-Store or Online:You can apply online via the careers portal for specific roles, or you can ask for an application form directly from the Store Manager. An in-person approach can make a strong first impression.
4. Practical Interview/Trial:The process almost always includes a practical element. This may be an informal, knowledge-based interview with the manager or a paid trial shift to assess your interaction with customers and the team, and your approach to handling stock.
5. Offer & Induction:Following a successful trial/interview, a formal offer is made. You will then undergo the company’s thorough induction and training programme to learn testing protocols, systems, and sales processes.

Available Job Opportunities

Please note: The above table lists example roles. For the most current vacancies, the best approach is to check the official CeX Careers website and inquire at your local store, as not all roles are advertised centrally.

Frequently Asked Questions

Q: Do I need to be a hardcore gamer or tech expert to apply?
A: While a genuine passion and solid base knowledge are essential, you don’t need to be an expert on day one. CeX’s training is excellent. What’s more important is a keen interest in learning, great customer service skills, and commercial sense. Enthusiasm is a prerequisite.

Q: How does the commission structure work?
A: Most customer-facing store roles include a commission or bonus scheme. This is typically based on individual sales performance and/or the store’s overall trading against target, offering significant potential to increase your base earnings.

Q: What are the career progression opportunities really like?
A: They are among the best in retail. CeX has a very flat structure and a strong belief in promoting from within. Demonstrating product knowledge, sales ability, and leadership can see you progress from Sales Assistant to Supervisor, Deputy Manager, Store Manager, and into Area Management or Head Office roles relatively quickly.

Q: Is the employee discount good?
A: It is a major perk for staff. The discount on pre-owned tech, games, and gadgets is substantial, making it a hugely popular benefit for people who are naturally interested in the products they sell.

Q: What is the store environment and culture like?
A: The culture is typically described as knowledgeable, busy, and informal. It’s a non-corporate environment where staff are encouraged to be themselves and use their expertise. Stores are often bustling hubs with a mix of trade-ins and sales, requiring teams to be adaptable, sharp, and engaged.

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