East Midlands Airport Jobs | Ground Staff, Security & CSR Roles

If you want a fast-paced job in logistics, flight, or hospitality, East Midlands Airport careers can help you start or advance your career in the UK. When it comes to connecting people and things across the UK and beyond, East Midlands Airport is a major hub located in Castle Donington, Derby. It handles both passenger services and cargo operations. It often hires people in Derby, Nottinghamshire, Leicestershire, and nearby counties for jobs in security, retail, ground operations, and catering.

When looking for East Midlands Airport jobs, you can find positions like flight security officer, customer service ambassador, ramp agent, hospitality host, retail staff, and airport operations. Entry-level candidates, like recent high school graduates or people with little work experience, are accepted, as well as professionals with a lot of experience. The company stresses training, chances to learn and grow, and a helpful team atmosphere where every day brings new challenges and benefits. Your drive takes off from where you land.

Job Details:

East Midlands Airport Jobs – Full-Time & Part-Time Vacancies

A brief overview of East Midlands Airport:

The Manchester Airports Group (MAG) owns East Midlands Airport (EMA), a significant aviation and cargo hub in the United Kingdom. It functions as a critical entry point for both large-scale freight operations and passenger flights to leisure destinations. It has become a dynamic, 24-hour airport that contributes considerably to the regional economy and supports thousands of jobs by expanding its cargo facilities and improving passenger service offerings over the years.

In addition to the transportation of individuals, EMA offers a comprehensive array of services, including security, retail and hospitality, ground and terminal operations, logistics and warehousing, and aviation-support functions. It is also the location of the Airport Academy, which collaborates with local institutions and Jobcentre Plus to develop and train local individuals for airport positions. The aviation and transportation sectors regard the airport as a respected employer due to its consistent investment in infrastructure and staff skills, as well as its reputation for innovation and service.

Qualifications and Abilities:

To keep safety, security, and great customer service at East Midlands Airport, you need staff who are trained, reliable, and flexible. Since the airport is open 24 hours a day, seven days a week, workers must be reliable and ready to work different shifts. They must also always put the needs of passengers first.

• Minimum age requirement (usually 18+) and eligibility to work in the UK
• Clear background checks (5 year history) for airport pass / security clearance
• Strong communication skills, both verbal and written
• Customer service or hospitality experience (for front-of-house roles) or specific technical skills for operations/ground roles
• Flexibility to work early, late, nights, weekends or shift rotations
• Good physical fitness and stamina, especially for roles involving luggage/ramp work
• Basic numeracy and IT skills; sometimes specific qualifications depending on role (e.g. food hygiene for hospitality, safety training, etc.)

Good Salary and Benefits:

East Midlands Airport has pay scales that are similar to those in the retail, transportation, and flight industries. Usually, base pay is combined with allowances for shift work, unsocial hours, or nights. Pay is usually fair for the area because of the need to work 24 hours a day and be responsible for safety and security.

Approximate salary / hourly rate ranges:

• Aviation Security Officer ~ £13-£14 per hour depending on shift patterns
• Ramp / Ground Operations / Customer Service Roles ~ £12-£15 per hour (with allowances)
• Hospitality / Retail Staff in Lounges / Shops ~ £11-£13+ per hour depending on seniority and shift times
• Coordinating or Management Roles (e.g. Security Ops Leader, Supervisory) ~ £30,000-£40,000+ annually depending on experience and responsibilities
• Senior / Specialist Roles (e.g. Head of Safety / Risk / Technical) ~ £65,000-£75,000+ annually in some cases

Employee benefits include:

• A robust pension scheme for full-time and qualifying roles
• Free or subsidised staff parking on some shifts
• Shift and unsocial working hour allowances for early/late/night roles
• Training opportunities via the Airport Academy (e.g. pre-employment courses, skill development)
• Employee discounts in airport retail and hospitality units
• Flexible working / varied contracts for certain roles to help with work-life balance

What Is the Process for Applying for East Midlands Airport Jobs?

To apply for East Midlands Airport careers, follow this simple and clear process to improve your chance of success:

• Visit the East Midlands Airport or MAG Careers / Airport Academy website and look for “Current Vacancies.”
• Search by category (customer service, security, operations, retail, hospitality, etc.), location, or role type.
• Click the job role to see detailed job description and person specification.
• Register or log in to the application portal, if required.
• Upload your CV, and, where asked, a cover letter or relevant documentation (e.g. qualifications, reference history).
• Complete any pre-screen or assessment tests required (airport pass checks, background, vetting).
• Submit your application before the closing date, ensuring all required info is included.
• Check your email and applicant dashboard for updates, and prepare for any interview or staging assessments as needed.

Available Job Opportunities

Frequently Asked Questions

1. What skills are needed for airport security roles?
You’ll usually need to pass background checks (including a 5-year history), have good communication, stay calm under pressure, and be able to work different shifts, including unsocial hours.

2. Can people with no aviation experience apply?
Yes. Many entry-level roles (like customer service, retail, hospitality, or ramp work) welcome applicants without prior experience. The Airport Academy also provides training and support to prepare people for these roles.

3. Are there opportunities for students or part-time work?
Absolutely. Many roles are part-time, seasonal, or flexible, which makes them suitable for students, people balancing other responsibilities, or those wanting extra income.

4. How is pay determined for roles at East Midlands Airport?
Pay usually reflects the role, hours, shift times, and responsibilities. Roles that include nights, weekends or safety/security duties often have extra allowances. More senior or technical roles receive higher salaries.

5. What training and progression are available?
East Midlands Airport offers structured training via the Airport Academy, on-the-job training, and possibility to move into higher roles in security, operations, or management.