Lush Careers UK | Announce Retail & Marketing Jobs

Embarking on a professional journey with Lush means joining a global cosmetics company that stands apart through its fierce commitment to ethics, innovation, and a radically different approach to business. Choosing to pursue Lush careers is an opportunity to align your work with strong values, contributing to a company that champions fresh, handmade products, fights against animal testing, and advocates for environmental justice. In 2026, seeking Lush offers a path where creativity, activism, and retail excellence converge. With ongoing hiring at Lush across its bustling high street shops, manufacturing kitchens, and global support offices, the company seeks passionate individuals for a diverse range of Lush. Whether your talents lie in customer-facing roles, product invention, digital marketing, ethical campaigning, or supply chain management, a position here allows you to be part of a business that puts its principles at the heart of every decision.

The variety of Lush jobs reflects the company’s unique vertical integration, from sourcing raw materials to crafting products in-house and selling them directly to customers. You could be on the shop floor as a sales ambassador, sharing product knowledge and building community; in a bustling factory, mixing fresh cosmetics by hand; or at the support centre, developing global campaigns for positive change. The company’s dedication to innovation in formulations, packaging-free solutions (like the ‘Naked’ range), and ethical sourcing creates a dynamic and purposeful work environment. This makes 2026 an inspiring time to explore a career at Lush, where you can develop new skills, express your creativity, and actively contribute to a movement that believes in making the world a better place.

Lush Careers UK | Warehouse Etobicoke Jobs 2026

A Brief Overview of Lush

Founded in 1995 in Poole, England, by six co-founders including Mark Constantine, Lush was born from a desire to create effective, fresh, and ethical cosmetics. The company’s core purpose is to create a positive environmental and social impact through its business practices. Its core values—including fighting animal testing, crafting products by hand, and believing in happy people making happy soap—are not just marketing slogans but operational imperatives. Lush’s reputation is built on its distinctive, fragrant shops, its transparent and often activist-led marketing, and its unwavering stance on ethical issues, setting it apart as a truly activist brand in the beauty industry.

The company’s culture is famously unique: creative, passionate, and non-hierarchical. Its focus on innovation is constant, driven by in-house inventors who develop new products from scratch in the Lush Labs. Investment in training is extensive, focusing not just on product knowledge but also on ethical literacy, customer engagement, and personal development, often through peer-to-peer mentoring. Every aspect of the business is guided by a profound commitment to customer experience and ethical integrity—striving to create joyous, sensory retail experiences while ensuring every purchase supports ethical buying and fair trade. Building a career at Lush means joining a collective of like-minded individuals who are empowered to bring their whole selves to work and drive meaningful change.

Qualifications and Abilities

Securing a role at Lush prioritizes passion, ethical alignment, and interpersonal skills over formal qualifications for many positions. The hiring requirements at Lush are designed to find individuals who embody the brand’s energetic, authentic, and campaigning spirit.

• Sales Ambassador & In-Store Roles:No specific qualifications are required. Essential attributes include enthusiasm for the brand’s values, excellent face-to-face communication, a flair for demonstrating products, and a collaborative team spirit.
• Manufacturing & Production Roles (Makers):Attention to detail, ability to follow precise recipes, and stamina for a hands-on, fast-paced environment are key. A passion for the product and process is more important than prior experience.
• Inventor & Product Development Roles:Typically require a background in cosmetic science, chemistry, or herbalism, coupled with immense creativity and a deep understanding of Lush’s ethical stance on ingredients.
• Digital, Campaigns & Support Office Roles:Relevant experience in areas like digital marketing, graphic design, ethical sourcing, or HR is necessary, along with a demonstrable passion for the company’s campaigning ethos.
• Key Competencies:Creativity, exceptional customer engagement, teamwork, adaptability, a strong ethical compass, and the energy to thrive in a sensory-rich environment are fundamental skills for Lush jobs.

Good Salary and Benefits

Lush offers a benefits package that reflects its progressive and people-focused ethos, including unique perks tied to its products and values.

• Competitive Pay & Profit Sharing:A living wage employer with competitive hourly rates and a discretionary profit-sharing bonus scheme for all staff.
• Generous Product Discount/Allowance:A famously generous staff discount and/or a monthly product allowance, allowing employees to fully experience the range.
• Ethical Pension Scheme:A pension plan that is invested in line with the company’s ethical policy.
• Wellbeing & Support:Access to an employee assistance programme, mental health first aiders, and well-being initiatives. For manufacturing staff, there are often on-site massage and chiropractor services.
• Charity Support:Paid time off for volunteering, and the ability to direct company charitable donations through the ‘Charity Pot’ grant scheme.
• Training & Development:Extensive investment in training through ‘Lush University,’ covering product knowledge, ingredient ethics, and personal development courses.

What is the process for applying for Lush Careers?

The application process is engaging and designed to assess cultural fit, creativity, and passion as much as practical skills.

1. Find a Vacancy:Visit the Lush Careers website or approach your local shop directly. The website lists roles in retail, manufacturing, and global functions.
2. Prepare a Passionate Application:Tailor your application to show a genuine understanding of and passion for Lush’s values and products. For retail roles, a hands-on approach is often welcomed.
3. Group Interview/Workshop:The first stage for store roles is often a fun, interactive group session where candidates participate in product demonstrations, team activities, and discussions about ethics.
4. Face-to-Face Interview & Trial:Successful candidates are invited for a more in-depth interview, often combined with a paid trial shift in-store or a practical task in manufacturing, to assess hands-on aptitude and team fit.
5. Offer & Immersive Onboarding:A formal offer is followed by a comprehensive induction, including ‘Fresh Training’ to immerse you in the world of Lush—its products, history, and ethics.

Available Job Opportunities

Frequently Asked Questions

Q: Do I need to be vegan or an activist to work at Lush?
A: While you don’t have to be vegan, you must have a genuine passion for and alignment with the company’s core ethical values, including fighting animal testing and minimising environmental impact. An activist mindset—caring deeply about these issues—is crucial for cultural fit.

Q: What is the famous staff discount like?
A: It is exceptionally generous. Employees typically receive a significant discount off all products, allowing them to enjoy the full range and share it with friends and family, which is a hugely valued perk.

Q: How does Lush support career progression?
A: Progression is actively encouraged. Many Shop Managers, Trainers, and even Support Office staff started on the shop floor. The company promotes internal mobility and provides training to help employees grow into new roles, from retail leadership to ethical buying or product design.

Q: What is the work environment really like in the shops?
A: It is dynamic, sensory, and team-oriented. Shops are busy, fragrant, and require staff to be engaging, knowledgeable, and hands-on with customers. It’s less about hard sales and more about building community, sharing knowledge, and creating a memorable experience.

Q: Does Lush offer apprenticeships?
A: Yes, Lush runs apprenticeship schemes in areas such as Retail, Manufacturing, and Digital Marketing, combining practical work with formal qualification.

Apply Here